1:1 Coaching Services with Heart-Powered Living
Service Purchased: 6 Session Package (the “Program”).
Investment: $1800 - This Agreement is made effective as of by and between Katerina Gray of Heart-Powered Living, LLC (hereinafter referred to as the “Coach”) and YOU (hereinafter referred to as the “Client”).
The Client and the Coach will collectively be referred to herein as the “Parties”.
The Parties hereby agree to the following:
1. Program/Service Description
2. Coaching Calls: 6 calls via Zoom spaces over 1-6 months per client needs
3. Support: for Clients have 9am-5pm support from me via email at hello@heartpoweredliving.com and the Voxer/WhatsApp/Signal messenger app
2. Payment
The Client will pay the Investment pursuant to the following terms: Credit card, bank account or Paypal.
3. Refund Policy
The Coach will do everything within her ability to ensure the Client’s satisfaction with the Program. The Coach expects that the Client will do the same. Refunds will not be issued for coaching services already conducted. If, for any reason, the Coach is unable to fulfill her obligations to the Client, the Client will be refunded in full for any part of the Program paid for but not yet rendered.
4. Client Commitments:
I ask that you COMMIT
Take responsibility for doing the work and for your results
Showing up on time
Trust the process
Be ready to be coached with an open mind, ready to grow and an open Heart. Sometimes this requires hearing some hard truth and some tough love. I promise it's always coming from the desire to see you succeed and grow!
If we need to reschedule I just ask that you give me as much time as possible but 24 hours is preferred.
5. Testimonials & Community Wins
I reserve the right to share any testimonials, screenshots, or wins on my social media accounts and website. When this happens I will block out your name and handles unless given permission to use. If you have results that you are uncomfortable with being shared it is your responsibility to let me know.
6. My Coach Commitment to you:
I will come to each session 100% present and ready to coach you.
I will always have things for us to work on.
I’m available email or Voxer for questions or issues that you are having.
I am committed to you.
Everything you share with me is 100% private.
7. Disclaimer
The Client understands that the Coach is not an attorney, financial advisor, and/or accountant. The Coach and Client’s work together is not a substitute for professional financial, business, or legal advice. The Client understands that the Coach does not guarantee any outcome, income revenue, and/or profit from the Parties’ work together.
The Coach is not a nutritionist, therapist, or licensed medical professional, and therefore the Client needs to discuss and clear any and all changes to the Client’s lifestyle, food intake, exercise regimen, or medical treatment with his/her physician before implementing changes or habits suggested by the Coach. The Client confirms that s/he has or will discuss any and all changes to his/her diet, exercise regimen, supplements, medications, or lifestyle with his/her physician or qualified medical professional before implementing any suggested or offered changes, additions, or alterations to his/her lifestyle. The Client understands that the Coach is not a therapist and/or a psychotherapist or psychologist. Further, the Coach has not promised, nor shall she be obligated to: (1) act as a therapist by providing psychological counseling, psychoanalysis or behavioral therapy, (2) assist anyone with a serious medical
condition to resolve, manage, or improve that medical condition, and/or (3) assist anyone not under the care of a physician or medical professional while implementing healthy changes in his/her life.
8. Cancellations & Rescheduling Appointments
If you are unable to keep an appointment that we have, please provide 24-hour notice to the Coach. The Client can reschedule his/her appointment by emailing me hello@heartpoweredliving.com or via Voxer.
9. Limitation of Liability
Notwithstanding anything to the contrary contained herein, the Client’s sole and exclusive remedy for negligence, failure to perform, or breach by the Coach hereunder shall be a refund of the amount paid but not earned on the Agreement. IN NO EVENT SHALL THE COACH BE LIABLE TO THE CLIENT FOR ANY INDIRECT, SPECIAL, EXEMPLARY, PUNITIVE, OR CONSEQUENTIAL DAMAGES.
10. Indemnification
Client agrees to indemnify and hold harmless the Coach, Heart-Powered Living, LLC and its agents, employees, representatives, successors and assigns from all direct and third party claims, losses, expenses, fees, including attorneys’ fees, costs, and judgments that may be asserted against Heart-Powered Living or the Coach, by any third parties that result from the errors, negligence, acts, and/or omissions of the Client and/or the Coach.
11. Arbitration
Any controversy or claim between the Parties shall be settled by arbitration before a single, mutually agreed upon arbitrator under the then current rules of the American Arbitration Association (“AAA”). If the Parties cannot agree upon an arbitrator, then each party shall appoint one arbitrator and then both arbitrators, in turn, shall appoint a third neutral arbitrator to hear the matter. The decision and award of the arbitrator shall be final and binding and the award so rendered may be entered in a state court of Texas . The arbitration hearing shall
be held in the state of Texas. Each party shall pay its own costs and expenses related to the arbitration, and shall split the cost of the arbitrator equally. The arbitrator will have no authority to award punitive or other non-compensatory damages to either party. No damages excluded by or in excess of any damage limitations set forth in this Agreement shall be awarded. The sole remedy for the Client shall be a refund of any amount paid to the Coach.
12. Entire Agreement
This Agreement contains the entire agreement between the Parties. There are no other promises or conditions in any other agreement (oral or written) between the Parties.
13. Severability
The provisions of this Agreement shall be deemed severable, and the invalidity or unenforceability of any provision shall not affect the validity and enforceability of any other provision hereof. If any Section, subsection, sentence, or clause of this Agreement shall be adjudged illegal, invalid, or unenforceable, such illegality, invalidity, or unenforceability shall have no effect on the Agreement as a whole or on any Section, subsection, sentence, or clause hereof not expressly so adjudged.
14. Applicable Law
This Agreement shall be governed by the laws of the state of Texas.
I HEREBY CERTIFY THAT I, THE CLIENT, HAVE READ AND AGREED TO THE AGREEMENT AS STATED ABOVE.